I am not really fully satisfied about the billing department concerning my last 2 months when charged my card without using the service. My money was gone without using the last 2 month payments without using the product/service and also this month charge added on which I am not going to use it as well. I am not sure if I delete my account or cancel it otherwise I will not get the refund I did send a request for but now I confirmed that I can't get the refund. Thanks for the great product and I really loved it.
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