I have an issue with my emails going to spam, so I called in and was on hold for about 10-15 minutes waiting for support before they said that no support was available and disconnected me. So I figure Ill just send out the campaign anyway and see what happens. Now i have an authentication error and cant send any campaigns at all. So i try the chat and the chat guy says he cant help me and to call customer support. So I call into support again, get put on hold for another 10-15 minutes only to get disconnected and told to call back later. So I call back later, same story, waste another 10-15 minutes of my day only to get disconnected and told to call back later. If support is unavailable, why would you make me wait on hold for 10-15 minutes each time before letting me know?!?! That is sick, completely messed up, and will do nothing but anger off your clients! So, now where do I turn for support??? Well this is the only other place I can turn before I decide to just give up and fire Constant Contact and share my review of their awful, non-existent service!
... View more