The only way to cancel an account is to CALL (takes awhile to even find that information). And then CC makes you WAIT and WAIT, putting you on hold, asking why, etc. Then they say they will cancel you and send you a follow up email to confirm cancellation. What a surprise - I didn't receive that email! So I am back again wasting time to find a way to chat or email, but they are closed. At my hourly rate, my company has wasted a ton of $ on this cancellation which should have taken 2 minutes online! I am truly disgusted and my opinion of this brand is ruined.
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