Hi @JasonM60101. I see that you spoke with our Support team yesterday. Since the fields in your file are blank, our system sees it as there being nothing to update which is why the first and last name fields have not changed from your original upload. I checked with our upper level of support and they can update these fields for you. I want to make sure that we are using the correct file of contacts and what fields need to be changed in order to prevent any mistakes on our end so please email this file and information along with your username to communitysupport(at)constantcontact(dot)com. Thank you!
... View more