Probably a nightmarish experience in a long time. 20 min on hold, fell asleep and awakened by a person telling me how to write emails. Why in the world is CC telling people how to write emails if the email list is fine ? Sounds like pure nonsense. I told CC that if it is under some sort of policy and standard that I agreed on, then fine, but I will write emails the way I want to. You CANNOT tell me to use logos of my company on top before starting with dear. Another stupid thing - the email cannot come from my personal name @ domain.com. They recommend using a company name. Why ? So the receiver can acknoledge its from our company ? However my company name appears in my signature. I am 2 seconds away from dropping CC. We are legitimate company and far from spammers. Guitly until proven innocent is how CC runs its business ? I am in the process of looking at other services like CC. This incident left me speechless, confused and angry. If legitimate businesses who want to keep in touch with their customers and email new customers,and use CC as business tool can't without going through the hoops, then its not worth it. I was about to sign up for the premium monthly just before this happened. Now not!
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