I have experienced the exact same problem. I tried using the "Chat" feature and was told deactivation was due to a compliance issue. As I didn't even get to login into the account after creating it I have no idea what the problem could be! I was given a number to call in the UK. After spending five minutes listening to the usual recording of "press 1 for this" "2 for that" "3 for something else irrelevant" etc., I was eventually told that most agents are working from home, and then the call was terminated! Needless to say, I won't be wasting any more time trying to resolve this! You guys don't even have an email contact! That's very odd for a company that's all about email! To say I am not impressed with Constant Contact is an understatement.
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