Unbelievable, it's 2020 and you can't even let your user cancel online? This is literally the worse customer experience I have ever had. I emailed the support for cancellation and it's way past the expected 1 day of the response, and still haven't heard anything back. I will just inform my card as stolen and deactivate it because this is much easier than canceling an account with you! I simply hope your company rots.
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