I just sent out a test email and it went to 'promotions' in my personal Gmail account. This is the first time this has happened. A quick Google search revealed that many Constant Contact users have had similar experiences recently. Obviously we cannot continue using Constant Contact if our emails are going to our clients spam or junk folders. Replies suggest that this is a Microsoft issue. I need to know what Constant Contact are doing to resolve this. It is not feasible to ask 5,000 clients to adjust their email account settings, etc. The fix needs to come from Constant Contact. If this can't happen we will have to look for a new service pronto.
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