A Pre Header line does not appear anywhere that I can edit. I looked it up in the Help tab, and it seems that I should be able to see it right under where I edit the Subject line. But, a Pre Header option does not exist on that page when I view it. However, if a template I select has a pre header included with it, that line of text is sent out with my emails whether or not it matches what I create, and I have no way to edit or remove that line of text. I'm not sure what the problem is that I cannot see or edit Pre Headers.
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