You must get rid of the auto-answering system when we call since it's just a waste of time. IT DOES NOT WORK !!!!! It does not seem to understand or recognize my name as an account holder and claims that it understands complete sentences, NOT!!!! Please spend a few dollars on humans and have them answer the phones, You are a multi-billion-dollar company. Stay in the market by providing decent service, service for clients like me and the rest. That's the minimum that you can do. You must hire more people and train them properly before letting them answer calls, I am on the phone as I am typing this letter for the last 46 minutes for the simple task of asking for help for segmentation. If you have a person who cares for your company's future to call me. Don't become the next WeWork or Nokia.
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