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About RaymondD655
RaymondD655
Occasional Participant
since
03-10-2021
09-10-2022
4
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03-29-2021
04:47 PM
this is a new account i have and i am a new user. when I click the add contacts button the CC add in button nothing happens. This is very frustrating. Everything is about knowledge base, videos, bots (excluding ZOE) This is SOP for all businesses it seems. Most companies like yours want the customer to do all the work. Do you really not have a "When outlook 365 does not work here is what to do?" As I said...I am new. I can easily go elsewhere. If CC is not intuitive enough for me , and i have no time to research this anymore than I have they I need to move on.
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03-29-2021
04:32 PM
Crlearly this is a bot response. I need to talk to a real person. It is very simple>>>it doesnt work.
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03-28-2021
12:38 PM
I don't like that I cannot email a problem to support. I do not want to search all the crap or watch tutorials. Thats me doing your job. I cannot always call support. Emailing should be quick and intuitive.
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03-28-2021
12:34 PM
My outlook 365 add in for constant contact loaded and is visible. when i click on it and add my CC login info the tab to connect does not work.
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