Hello @MichaelY506. Without having the file handy, we're not able to determine exactly why the contacts aren't uploading. There are a few ways this could happen.
- The email addresses are not formatted correctly
- The correct email column was not selected during the file upload process
In order to make sure this file is successfully uploaded, I would recommend calling into our Support team. They can do a screen share and view as you upload the file.
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