Can the automated welcome email be used for existing contacts that are added to a list for the first time or just newly created contacts? Thank you!
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Hi, I created an automated email that I activated. I wanted to look at what I set up but the only option is to create a new one. How can I view (not edit) the existing welcome email I set up to a list. Secondary question. If I activated a welcome email at 1030 AM, how long does it take for the trigger to start working and sending out the welcome emails? I've waited 30 minutes, adding contacts and no one in my test list received them. Thank you!
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Hi - I am setting up users for the app and one user's non-profilt email is 53 characters. I cannot register their user as an account manager because I am receiving an error that the email address is too long. This individual needs to be a manager of the account. Is there a way to change email length validation to accept longer email addresses when creating an admin user? Thank you.
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Hi, I am trying to import contacts from a spreadsheet and am getting this error when trying to map an email address column 'You selected "Email address" for one or more columns of data that are not in the email format. Please select another field name. ' The email address size is abc@abc.com What is causing this address to fail validation? Thank you.
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