Hello @MarvL28 ,
Are you, or the VCF file's source, able to split the massive file into several smaller files (no larger than 5MB each)? Based on the sizing of the VCF sent during your support call, you'd need to break it up into 20-25 individual files. When you try converting to a TXT or CSV file type, are you able to then split that into individual, smaller files that can be uploaded into the system?
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