I love the engagement area on each contact and how I can look back and see what has been sent and what has been opened. It's very helpful. It would be great if I could get a global perspective without going into each individual contact, which is very time consuming. For example, when looking at the list of active contacts I would like for one of the columns to be "most current engagement" or "last opened". That would be much more helpful to me than what company someone works for. ... View more