I love the engagement area on each contact and how I can look back and see what has been sent and what has been opened. It's very helpful. It would be great if I could get a global perspective without going into each individual contact, which is very time consuming. For example, when looking at the list of active contacts I would like for one of the columns to be "most current engagement" or "last opened". That would be much more helpful to me than what company someone works for.
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