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About GabrielleK43487
GabrielleK43487
Occasional Contributor
since
02-08-2012
09-20-2017
13
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0
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09-20-2017
11:14 AM
STILL can't pull a custom report from THIS account, but was just able to pull one from the other account! How come for one and not the other!!??!! If I were you, I wouldn't let me developers SLEEP until this was all corrected.
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06-29-2016
11:09 AM
This re-design sucks. You've made it even more confusing to use. There is no Chat button on the page - I can't find my copy button - this is horrible!
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07-16-2015
02:57 PM
You have the ability to donate if you decline an invitation, but how about keeping the option for when people register. It seems they wouldn't even know about it and might like to - especially if its an important and great opportunity to help kids or . . . why restrict it to people who probably won't even be clicking to decline! You're limiting the amount of people who will see it, or have the opportunity to make a donation if they want to. While I understand the registration process is long to begin with, perhaps your geniuses can come up with a button at the end of the registration process or on the invitation itself . . .
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03-10-2015
04:19 PM
I have been waiting for 15 minutes to download a report of bounces - there are only 9. I am also in another browser at the same time trying to get a report on 600 bounces - taking just as long. Nothing's happening. I've tried this twice now. Going out and coming back in. I don't have time to waste like this! I have also been on hold for over 5 minutes already on the phone to find out what's going on. You need bigger servers or something, because you probably can't handle the volume! How do I explain to my 22 bosses that they can't get their reports tonight?!
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08-14-2014
11:26 AM
I can edit my email - I want to add to my invitation page - and there's no clear button anywhere on the dashboard that gets me back there. After over 2 years I still STRUGGLE with navigating your site!!!
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03-28-2014
08:35 AM
I have so many lists that when someone writes to change their emaiil address or I need to send to one of our partner's lists - it would be good to know which list the contact came from. I don't know which partner this contact belongs to.
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09-12-2013
04:09 PM
It would be really great if you could have the email that we get regarding subs & unsubs to preface the email that we sent. I send out a lot and never know which group got what, which would give me a good idea of who not to send certain emails to and move them to another list. . . . Since we may do two or three a week, I wouldn't know which blast this pertained to. just sayin'. thanx.
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