About KarenG

I'd love to be able to delete a contact from that contact's page. When I'm cleaning out bounces, I click on each bounced contact to check their "Engagement" listing. If they've bounced multiple times, then I delete them. But there's no way to delete a contact directly from that "Engagement" column, or their contact page, at least not that I can see. Am I missing an easy way to do this? ... View more

I used to be able to see who had already opted out of my contacts when I was uploading leads. Sometimes I have leads that we meet at conferences who sign -up for emails from us, but they might have opted out previously. Now I cannot see these opt-outs when I upload new lists. I used to be able to see that in the Activity tab. Where did it go? ... View more