Thanks, Candace. This is a matter of user-friendliness, which would probably improve the rate in which people actually added some meaningful text that provides useful info for CC to explore. Let me tell you, after the time and frustration I spent with Partner Support (soooo not the norm I assure you), I surely hoped I would receive a survey. However, I really wasn't a happy camper having to deal with the poor design, once again frustrating me -- I am a technical writer (and forms designer) and like to check/edit my work, even a simple survey response before hitting the Send button, so the design was a sticking point. Thanks again.
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