Please offer an email address for Customer Support! After resending this message to support1@constantcontact.com I got this reply: You will note that neither your Chat service (I tried that) or Phone service is offered when I am attempting to share this information that I thought you would want to know! I have always found your customer service to be the absolute best for all the years I have subscribed to your service, but the ability to simply send you this information is unbelievable. I don’t do Twitter nor do I think you would want this info displayed publicly elsewhere. Now I will try the support1@constantcontact.com as that was recently the return address for a customer support person helping me on a daytime phone call. 1st Question- I compiled this message below as a courtesy to make you aware of what looks like glitch in your system. Then I went on your Help page looking for an email address to send this to. Why do you make your support email address impossible to locate?? After looking in all the possible categories, I ended up frustrated and finally searched through my old incoming emails and only then found a survey sent from support@constantcontact.com!! After logging in and clicking on “Contacts” I got this screen: I clicked on “Learn More” and get this error screen: When click on “Contacts” as highlighted on this screen- It then takes me to this error screen: Do you prefer this type of embarrassing info be posted on a public site? Why can't an email company offer an email address and handle emails in their own customer support? 🤔 Please offer an email address for Customer Support! Jim
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