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About Erin_B

Erin_B
Erin_B
CTCT Employee
since ‎07-05-2012
‎10-08-2013
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Re: How to insert unsubscribe link using CC api

by CTCT Employee Erin_B in Developer Support – ask questions, find answers
‎12-07-2012 10:59 AM
‎12-07-2012 10:59 AM
Hello JohnnyD37,   I took a look at the emails in your account that you were testing and I see the problem you are running into. From what I can see you are wanting to use a custom URL that pulls in the contacts email address when they receive the email. You will need to use an XHTML format to accomplish any use of custom content and right now the email is in HTML.   With the way you have this setup the link will not work. This is because you are including the dynamic field within the link HTML and it won't render the link properly. This is due to the fact that we run the code through an XHTML validator before we parse in the information and having two opening brackets will make it fail.   The way to ensure this works correctly is to actually create a custom URL for each contact and upload all the HTML that is required for the link into the custom fields for the contacts. You would then simply reference those custom fields in the code.   For Example if I have the URL "Http://www.test.com/1111" and the "1111" is the dynamic content I would need to add "<a href="http://www.test.com/1111">Click here</a>" into the Contact Custom Fields. Each one of the Custom fields has a character limit of 50 characters so you do want to break the content up with that in mind.   For this example I would probably set it up as follows in the custom fields: Custom Field 1: <a href="http://www.test.com/ Custom Field 2: 1111 Custom Field 3: ">Click here</a> Note: To upload this successfully into Constant Contact you would have to create a spread sheet with all the columns labeled exactly as they are in our system so you can bypass the screen asking you to select a label.   Once this information is associated with the contact you would set it up in your code as follows: <Property name="Subscriber.CustomText1"/><Property name="Subscriber.CustomText2"/><Property name="Subscriber.CustomText3"/>   You will not be able to see that this link is working until you test it as a live send but setting up the link this way should correct the issue you are running into.   Please let me know if you have any other questions about this and we will be happy to assist you.   Sincerely, Erin B. API Support ... View more

Re: CCSFG: customizing the look

by CTCT Employee Erin_B in Developer Support – ask questions, find answers
‎11-09-2012 11:44 AM
‎11-09-2012 11:44 AM
Hello,   The way to customize this form is actually going to be in the code that is generated for you once you create the form. You will want to inline your styles to create the font styles, colors, etc. You can edit this as much as you want it just all has to be done to that generated code. The CSS file that is in the CCSFG is actually for the dashboard that is used for creating the form.   I hope this helps but if you have any further questions please let us know.   Sincerely, Erin Bossard API Support ... View more

Re: LongJump integration - automatically add join ...

by CTCT Employee Erin_B in Developer Support – ask questions, find answers
‎10-25-2012 11:42 AM
‎10-25-2012 11:42 AM
We're not aware of any integration between Constant Contact and LongJump, however it may be beneficial to contact LongJump to see if they can add that type of integration.   One of the other things you could do is that you can use the Constant Contact API to periodically retrieve your contact information and then write a program that would let you upload that information into LongJump. You would have to have API access for both Constant Contact and LongJump to do this but it may be worth finding out if they have API functionality.   Thank you, Erin Bossard API Support ... View more

Re: displaying campaigns on our website

by CTCT Employee Erin_B in Getting Started with API's
‎09-20-2012 10:02 AM
‎09-20-2012 10:02 AM
Hello, If you are looking to grab links for the campaigns displaying on your website this is not something that can be done through the API. The reason this is not possible is because, when using the API to Get Campaigns, it will only return the name of the campaigns and cannot provide any links to them. Also if you are trying to use the API you do have to authenticate in order to have access to it. Using the Archive Homepage in our Email Archive product would be the best way to accomplish this as it is designed for this functionality. Currently there is no API access to the Archive. I hope this helps but if you have more questions please let me know. Sincerely, Erin Bossard API Support ... View more

Re: Creating Events with Description via the API

by CTCT Employee Erin_B in Developer Support – ask questions, find answers
‎09-11-2012 12:11 PM
‎09-11-2012 12:11 PM
Hello,   Thank you for sending that XML so we can take a look at that. The issue you are running into is due to the fact that the Event Creation through the API does not currently support a Description field. This is something that you would only be able to add and edit by logging into your Constant Contact account.   The response contains the Description field as that is information that does exist in the Event and would also show it in a GET, however it can't be edited with the API. Also if you try to do a PUT to do an update to the event you will receive a 404 error as editing the event is very limited.   Sincerely, Erin Bossard API Support ... View more
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