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The issue you are seeing with broken mailto links is very likely an issue with the email client that is being used. Unfortuantely many email clients do not handle image maps with the <map> tag very well. Sometimes this can cause the map to be misplaced or improperly proportioned in comparison to the image, and sometimes it can cause the map to be non-functional.
In this case, I would expect the web preview to work properly, as the HTML is being rendered by a web browser instead of an email client. As an example of what I have described, I know for sure that Microsoft Outlook 2007 and 2010 both have issues with image maps being placed improperly over an image.
If it is possible, it is usually better in this situation to split your desired image into a small number of vertical or horizontal slices and then link a specific slice of the image for specific purposes.
If there is nay additional information that we can provide, please let us know!
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