Hello @CharlesD15 ,   I would recommend going through these articles to get a better understanding of how the dedicated phone number works: Registering your account for SMS SMS marketing overview Replies from contacts will be handled on an automated basis, so it wouldn't be a matter of you directly receiving the responses and managing them.   For more info regarding SMS functionality:  Getting started with SMS (PDF download) SMS marketing best practices SMS marketing while respecting quiet hours Enabling SMS for landing page sign up forms Importing SMS contacts list ... View more