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The steps listed above, to create a Did Not Open list and then delete from it the people who actually did open the emails. do not work. I cannot find any Remove From List option for a group of selected contacts. It appears that the CC UI has changed significantly since those instructions were posted. Note that the instructions were a workaround in response to many requests for CC to provide a consolidated did not open report. Not only has that report not been provided, the workaround no longer works. Please provide instructions that work. Thanks.
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