I have been a CC customer for many years. And over the last few years you continue to charge more and offer less customer service. It is Saturday, September 23 at 10:45am in Phoenix and I have questions. It appears that you are no longer providing weekend support! How sad that you have gotten so big that you keep changing how my service works - specifically the service that I have paid for - and is no longer user friendly or efficient. That would be Archive. And, now, because it is Saturday I cannot reach a customer service representative to answer a question. Not even a chat!
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