Doris Simpkins
Reporting percentages (as in Open Rate) inaccurate (for us) and not really useful if calculated on any unique opens past the date and time of the event. For example, Open Rate only matters based on those opened before the expiration of the email event. Once the event is over, it really doesn't matter (to us) that the email was opened, even a day or two later (if there is a cutoff in Constant Contact). So a true Open % is usually far less than that reported in Constant Contact. Is there an option that allows and expiration date and time to be input so as to get a true calculation of Open rate? Have only been working with Constant Contact for a few months so perhaps I overlooked it.
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