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Reporting percentages (as in Open Rate) inaccurate (for us) and not really useful if calculated on any unique opens past the date and time of the event. For example, Open Rate only matters based on those opened before the expiration of the email event. Once the event is over, it really doesn't matter (to us) that the email was opened, even a day or two later (if there is a cutoff in Constant Contact). So a true Open % is usually far less than that reported in Constant Contact. Is there an option that allows and expiration date and time to be input so as to get a true calculation of Open rate? Have only been working with Constant Contact for a few months so perhaps I overlooked it.
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I should be able to work with a subset of data without all the cumbersome steps of creating new lists or exporting. I was simply trying to see how many contacts on my OPENED list were members of a particular tag. I admite that I did not fully understand the MANAGE TAGS only meant that I could apply a tag and not view a tag while in the OPENED list. And thus, I inadvertently applied a tag to all the contacts in the OPENED list - not what I was trying to do.
1-there is no undo
2-to filter to get to a subset of data from the email metrics should not be as cumbersome as to have to export or create new lists
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