Just saw previous post (PhilipB6?) couldn't agree more. Please go back to the previous system. We pointed out wildly contradictory reporting of emails opened - report showing far fewer than the figure on which to click - that seems to have changed for the better i.e. not so wildly wrong - but still wrong e.g. 414 today - click - 420 is reported.
Also "unopened" contradicts explanations available on this website stating that certain hand held units do not respond to the chip and are therefore not counted i.e. one can assume a larger open rate than is actually reported. Fair enough, given the technology employed. But now you are stating "unopened" for non-registering recipients - how do you know "unopened" please?
... View more
