Hi - I just spoke with one of your folks b/c I wanted to download all the bounces with their category. (Like I could before your change.) He said I can't but you'd heard from a lot of people and so will remedy that, which is great. Other thing I'm struggling with, and it's now taking me much longer to sort through the info is this strange order names are appearing in. No matter how I sort the alphabetic categories are all out of order. And within each letter category they aren't event in alpha order. Seems very quirky. Please fix that as well when you're making the changes. Thanks! ... View more