Echoing the emails from previous years, the most recent seems to be from April 2019 which said " It's now 2019 and we still cannot do this. It is just absolutely ridiculous!!" It is now 2020 and we still are unable to delete users - as distinct from contacts. For European companies or companies anywhere in the world that manage data of Euripean citizens, the GDPR legislation that has now been in force for nearly 2 years obliges everyone to remove personal data once it is no longer required. The email address of a person is considered to be personal data. I believe that the lack of provision of this facility to delete our old users is likely to be a breach of GDPR. I am going to have to look into this and, if this is the case and we still cannot delete users, our company will have to migrate to an alternative mailing system from among the many available. We have been using Constant Contact for 12 years. We would have to stop. Please treat this matter with urgency.
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