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Not happy with the change in the way I handle my lists. New method causes me to change my normal workflow and is not very clear.
Here's what I do:
- I have about 4 lists (basically just email addresses) that I keep on CC and use for my mailings.
- I keep these lists on MY COMPUTER as Excel files so I can update (Add, Change, Delete) them between mailings.
- I do about 6 mailings a year. When it's time for a mailing I first went to CC and used the "Clear Contacts" button to clear each list.
- I then ADD my updated Excel files back to each list and schedule the mailing.
Yesterday, I was ready to set up my next email launch and found that you had changed the function of the website - NO MORE "CLEAR CONTACTS" button - UGH!
I was walked through the new procedure by your Help guy but feel it's not very clear.
PLEASE! Put the "Clear Contacts for a List" functionallity back ASAP!
We have been very happy with CC over the years so I've got my fingers crossed that you'll do the right thing and keep a customer happy.
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