I heartily concur. I just went through this again last night, updating my master contact list for our organization, a contact list which lies outside of Constant Contact. We need to know not just who unsubscribes from Constant Contact, but why. Depending on the reason (if one is stated), we may want to remove that person from our postal mailing list as well, and/or make other notes in the master list. And yes, I also have no idea who may have unsubscribed independently of responding to a specific email, which it is quite possible to do. In fact, on our Website, we point people to Constant Contact if they want to subscribe OR unsubscribe. All in all, it took me over an hour and a half to perform a task which in the past would have only taken five minutes. Your new interface is a colossal time sink, and needs to be fixed.
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