Thank you! Our old email software had a "list clean up" option where you could easily select to remove contacts that have not opened any of your emails in a specific amount of time. It also allowed a person 3 bounces, then removed them from your list if you wanted. It seems like this would be an easy feature for CC to add. I only want to get rid of people who haven't opened the last 3 months worth of emails, but if I read the directions correctly, the way described here will delete anyone who didn't open the last email (or whichever email you are using). We have customers that might open one but then not open any for a few months, and I'd hate to lose someone who occasionally reads them just because last month's newsletter heading didn't apply to them. Any update on if CC will get a better list clean up system? Our open rate is low due to a lot of dead weight in our list. Thanks, Kat
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