This is a huge problem for us here at the CCTS. We always archive (and are paying you for it) our email newsletters and, with your service's encouragement, we switched over to a mobile-friendly template. Once we switched over to the mobile-friendly template, we spent a lot of time getting the design to where we wanted it to be and sent out our first newly designed, mobile-friendly newsletter...only to find out that there is no way to archive it and add the link to our website. We need to be able to archive our newsletters, and when this is fixed, we also need to be able to go back (now two newsletters) to archive ones we sent out from the past. Your support people saved our email as a PDF, but that is barely acceptable, even as a temporary fix. PLEASE make archiving for your mobile-friendly templates available ASAP. Otherwise, we need to figure out how to get our money back for the archiving service you are charging us for and we will look around to consider other options for our newsletter management. Sincerely, Jeff Grever The Ohio State University Center for Clinical and Translational Science email@example.com
... View more
I would like to be able to choose from a few different styles of buttons. In one of your mobile-friendly newsletter templates (It has a blue and orange theme and a featured story/news with a picture, etc.) there is a square button at the bottom for "Contact Us"...which I cannot change the style of. Then if I add other buttons, they have rounded corners...also, adding another button forces a new block, why am I not able to add a button to an existing block? I cannot change the background color for the social share block, I don't see why a white background (or any color I choose) isn't available. Also, I would like to be able to create my own custom dividers, and other graphics. For example, in one of your other mobile templates, there is a divider that has two horizontal lines with a break in the middle for a small graphic (three squares or diamonds or something). I would like to make a custom single line divider with three little buckeyes or a buckeye leaf in the middle of it (since we are Ohio State). The padding for each section should be adjustable. I am trying to add a date and our URL at the top, right underneath the logo at the top, but the forced padding for both the logo and the "pre-header" tool that I am using for the date and URL are making things just look really awkward. One last point, I think that you should make all of the blocks available to any newsletter template, because we may be able to personally customize them for our own needs. There is a block in one of the templates that allows for three pictures and short descriptions underneath. That is not available in most of the templates (even the blank template?). I think it makes sense for the less tech savvy users to keep things as limited as possible, however you could divide the blocks that are "recommended" for the them, and then add "other blocks" in a separate section below or something so that people realize that unless they know how to edit them, that they are not within the intended design of the template. I do appreciate that you need to keep things as fool proof as possible when you are making these designs work and look good in a mobile environment as well, but I do think that it is important to be able to customize things a little bit more than what is currently available.
... View more