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So, I guess I'm a little confused about exactly what this feature accomplishes. Does using the Multi-User feature eliminate the issues that used to happen when two people were logged into the same account at the same time? For example, one person saves changes to an e-mail while someone else is also logged in. Their changes get overrided unknowingly by the other user. Does the feature prevent this from happening now?
At our company, I manage our Communications department which handles all e-mail marketing for all of our clients. We have specific employees assigned to create e-mails for certain clients, but there are times when someone is on vacation or out that a different team member has to handle changes to another employee's account.
What would really be awesome is if each one of our employees could be assigned ONE username and password that would give them access to ALL of the accounts we manage for all of our clients. This multi-user feature doesn't really solve anything for us, because each one of our Team Members would still need to have 15 different logins. What we really need is a solution similar to what's in the Business Partner Console that would allow me to create one login per employee and then grant them access to specific accounts.
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