Yes, these are contacts that have been in our list. The new format lumps them all together i.e.. (good contacts, contacts that have not replied to opt-in email, contacts internally blocked by Constant Contact). This format does not allow the removal of the bad contacts, because we have no way to filter for them.
I understand that if the address bounces I can remove them at that time. But if the address is blocked and never sent to by Constant Contact, they will never bounce. The only way I have found to get around this is to print out the list that received a recent mailing and then compare it to the full list and pick out the bad addresses. That may work on a list of 100 or so, but one of our lists has almost a 1000 bad addresses. I just don't have that kind of time to devote to keeping my lists clean.
To me this is unacceptable, if the address can't be mailed to don't include it in our lists or give me an easy way to remove them.
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I have a list that has 38 bad addresses and have no way of knowing which ones they are. I was told by support that this is the way it was programed. This tells me I have several lists that I have no way of maintaining. This makes them useless. Database 101 (if the data is erroneous it is useless)
My question to the programmers is how do I remove addresses with no way of knowing which ones are bad??? This is a huge step backwards, plus the maintenance tools are less than intuitive.
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