Several customers have called me to say they aren't getting my emails. I realize I have a bounced report as I just spoke with customer service. I found out that almost a year ago you turned off her email. I am paying to have emails sent. If you get bounces back for some reason, I understand however, if you decided to unilaterally block an address, then you need to send me something to say you are doing so. It is a waste of my time to have to look at my bounced list every week and then spend my time on the phone to find out what the problem is only to find out you decided not to email them anymore. I completely understand you deciding not to email someone anymore after several bounces however, if you decide to stop emailing them, then I should be told you are doing so.
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