I was at a seminar in the Chicagoland area on St. Patrick's day where the presenter discussed the 'new feature' tags and recommended updating instead of having multiple lists have one list and multiple tags. Despite numerous requests we have still not received a copy of this presentation, like we were told we would at the end. AND most importantly, the tags feature is NOT working. We have a contact list of well under 10,000 and I have updated several hundred of our contacts to no avail. And now instead of eliminating multiple overlapping and confusing lists, I've had to add to our lists confusion because none of the new tags work. Very disappointing!
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