We have been using Constant Contact happily for several years now. Recently we added some users who are using the account for different purposes in different departments - with different recipients and unrelated purposes. After speaking with Customer Support and confirming that the capabilities we are interested in do not exist, we have the following suggestions based on our needs: 1) Ability to partition information separately based on which user is logged in, so that a user would not need to view other users' lists or emails/surveys etc. Would make it less cluttered, and allow for needed confidentiality. Perhaps Users could be set up separately, without shared information, and if sharing info was desirable, a Permission email could be sent to the global User requesting that access. Could also involve a small fee to enable partitioning - we are a small business of 400 employees, and we would be willing to pay additional for this capability. 2) Ability to change the email address of the user receiving Confirmation that an email has been sent out. Right now this address is not editable when creating the email, and the confirmation emails default to the organizational contact. This means that if another user sends out an email, they do not receive confirmation that it has been sent, and would have to log back into Constant Contact to confirm a successful send. While you can change the From: address and the ReplyTo: address as well as the Early Results: address, you are not able to change the confirmation address. Hope this is helpful to others, and would love to see these implemented. Thanks!
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