I have a related issue that I struggle with :?: . I have multiple lists in CC (by Industry, by Location, and by Contact Type - ie. Lead, Prospect, Customer)...and I'd like to keep this categorization maintained and updated - so that I can send a particular promotion to, say, Small Businesses in Texas in the Automotive industry who are leads but not existing customers. CC does not have an effective way to update/move these List Memberships for my contacts. Or am I missing something? I typically maintain my master list in Outlook and use the Outlook upload tool and upload all my "prospects" from Outlook but existing contacts do not get their "List Membership" updated... So if I make changes in Outlook - they are not reflected in CC. (For instance, when some of my Prospects are updated to Customers - I can't do that easily...) Any :idea: ideas? Raj Menon Flat World Design Promotional Marketing Solutions ... View more