About RaleighB

Dave,     yes it is.   ... View more

Thank you for that information.   just as a point of interest on the bulk uploads that generate the "Bad Upload Data" exception when the Zip fields are referenced.  What i have noticed is that this exception occurs only for AccessToken values that come from accounts originally created in southern cal.  The AccessToken values i tested with that belong to accounts created in northern cal have had no issues. realize i am talking only a handful of accounts here.  but wondering if the CC servers that house these accounts are in fact different. and, if so, perhaps they are not running the same version of the CC interface?   just a thought. Thanks again for lookng into this. ... View more

  Referencing fields:  PostalCode or SubPostalCode   raises the "Bad Upload Data" exception.   Doesnt matter if a value is supplied or not.   This occurs only for some AccessToken values.   Referencing field: CustomField1  results in the "http.status.internal_server_error: we are currently experiencing an issue with our service, please try again in a few minutes or contact Customer Support...".  This has been the case for only the past several days.  It appears to occur for all AccessToken values.   Just going to drop these fields from our upload.  Maybe you can notify us, or put an entry in the API Blog/release Notes when this problem is corrected. ... View more

Thank you for your reply.  in answer to your question:  Any and all attempts to execute the CreateAddContactsActivity(accessToken:=vAccessToken, apiKey:=vAPIKey, addContacts:=vAddContacts) using the specific AccessToken i pm'ed you have failed with the 'bad upload data' exception.  So an approximate timespan is October31st to the present.   I attempted numerous times last night and this morning to add contacts to CC Contact Lists using that specific AccessToken value, as well as others that have never had problems.  The only result for any of these attempts has been an exception: "http.status.internal_server_error: we are currently experiencing an issue with our service, please try again in a few minutes or contact Customer Support...".     Has there been any changes to the interface on your end that i should be aware of maybe?  I'd been developing/testing these features for a month with no such issues until this came up.   As far as the possibility that the data being sent is causing this problem...i would never totally discard that possibility. But in this instance, the same data can be uploaded successfully into CC contact lists when other AccessTokens are used.   once again, thank you for your time.  i am available if there is anything further you would like me to provide.     ... View more

So, any thoughts on why some AccessToken values will raise an exception while others have success?  Thank you.. ... View more

Additional Information:   It appears that Access_Token values that are from Constant Contact accounts created recently using the Account Provisioning API are the ones that are experiencing this problem with adding records to contact lists.     ... View more

PM sent to Dave with additional information, including the Access_Token.   The exception is triggered in code below at: CreateAddContactsActivity(accessToken:=vAccessToken, apiKey:=vAPIKey, addContacts:=vAddContacts) While startPos < vnowContactsList.Count If startPos + batchSize < vnowContactsList.Count Then ' do nothing Else batchSize = vnowContactsList.Count - startPos End If '------------------------------- ' Create AddContacts Activity '------------------------------- contactsList = vnowContactsList.GetRange(startPos, batchSize) Dim vAddContacts As New CTCT.Components.Activities.AddContacts(contactsList, targetContactLists, ourCoulumnsList) ' 'Instantiate the Actvity Service Dim vActivityService As New CTCT.Services.ActivityService Dim vActivityServiceRsp As CTCT.Components.Activities.Activity ' vActivityServiceRsp = vActivityService.CreateAddContactsActivity (accessToken:=vAccessToken, apiKey:=vAPIKey, addContacts:=vAddContacts) startPos += batchSize End While     ... View more

thank you for the info.  much appreciated.   so, i get the Lists via multiple calls, and Add each List.id to a .NET list before attempting the following:   Dim actSrvc As New CTCT.Services.ActivityService Dim actSrvcRsp As New CTCT.Components.Activities.Activity   actSrvcRsp =  actSrvc.AddRemoveContactsFromListsActivity( accessToken:=myAccessToken , apiKey:=myAPIKey , emailAddresses:=myEmailsList , lists:=myListsList    )   myEmailsList has 23 items.  myListsList has 1 item.   This seems to execute ok. But i have seen no contacts removed from the list of contact lists i submit.  and when i check results later using GetActivty( idOfTheActivity ), it always showsErrorCount = 1 And Errors(0):   emailAddress = "";    lineNumber = 0;     message = "sameEmailEverytime@junk.com"   Can you see what i am doing wrong, or neglecting to do?   maybe i should have started a new thread on this(?), but i will give this a go first.  Thank you.             ... View more