Yes, it does. And I called FOUR TIMES and they still kept billing after nice assurances it would be fixed. I finally had to change providers. Really shady.
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I called again, representative was very nice - as they usually are. On the phone/hold for almost 20 minutes. Said they would refund me within the next day or two. But, I've heard that story before. She said the last charge did not go through - I said, no-it didn't - because I told my credit card company to not allow it - since calling them doesn't work. It is a pain to change services, but that may be the only solution. This is our last try!
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Total rip off. I have called 3 separate times to remove this "add on" that I did not add - because you cannot change it online. And then, the people that answer have to "transfer" you multiple places. They just make it difficult for you - I tweeted once and did not follow through. I disputed the charge with my credit card company for the last two now - and will do the rest of them since I called the first time. Just crazy.
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