The old report format was user-friendly and set up perfectly. The new report format is totally fouled up in every respect. Previously, bounced emails were shown in the sequence they were added to the database. Thus, they were generally grouped in the folders that were added to the system. Now for some insane reason they are set up alphabetically by either name or email address, which is of no benefit on either account. It will make purging addresses from personal computer files four times as complicated and four times as time consuming. The new format no longer provides information on why people unsubscribed. When you try to print the lists of bounces, you get pages of worthless info and then when the email addresses finally print they show up as duplicates over and over again. The most glaring screwup is that there is no back button when you go to other pages. You then have to go to home and start the whole process all over again. It seems that you gathered a bunch of people in a room and brainstormed on how you could foul up the previous report system in every way imaginable, and then proceeeded to do it. Well, you succeeded. ... View more