Hello @JackH51 ,
We're sorry to hear you've been experiencing connectivity issues. For the sake of further troubleshooting, would you be able to follow these steps and provide responses for them:
What browser are you using? Does using a different browser mitigate the issue?
Are you using a wireless, wired, or mobile network? If possible, does changing networks let you through?
Are there any browser plugins or addons you can disable? Does doing so resolve the issue?
Does clearing your cache (not the saved passwords, just the cached images and files) alleviate the issue?
Are there any updates pending for your browser? If so, does updating it let you through?
Who is your Internet Service Provider (ISP)?
Are you using any security / firewall applications (e.g. Norton, McAfee, AVG, etc.)? Does disabling them for our website, let you through?
A screenshot of your speed test from fast.com, including what's in More Info.
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