Thank you for reaching out to the Community! I apologize your contact is having this experience with resubscribing to your account. Has your contact checked their spam folder? Is this a role address or a Gmail account? Details like these are helpful for us to have. In fact, if you can please email us the address you are working with we would be happy to troubleshoot this further for you. Please send your email to social_support(at)constantcontact(dot)com.
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