About ScottC16

ScottC16 · ‎12-05-2022

Still having the same issue, I haven't seen any t2 copies of emails so I assume no testing has taken place yet, also haven't seen any email from the tech team. I've got an email scheduled to go out tonight and the working preview varies dramatically from the test email (See below). ANY help would be appreciated.

ScottC16 · ‎10-25-2022

Opening them fully, and it shows incorrectly.

ScottC16 · ‎10-25-2022

I'm seeing it on several email programs (outlook, gmail, etc..), on new templates and copies of old templates. Also, images that are exactly the same size (1000x1000 px) are not displaying the same once the customers receiv them, but the previews looked fine.

ScottC16 · ‎10-20-2022

I'm receiving feedback from a number of my customers that the emails they're receiving are strangely formatted. In checking into it I'm finding that the previews I'm seeing while building and testing are not how the emails are arriving. In the emails received (and I've tested several email programs), the images are randomly scaled, with some smaller and others larger - causing text flow wrapping issues as well. Question 1: Why has this changed? I've been a CC user for years and emails that were fine a month ago are looking unprofessional. Question 2: What is the fix? I need it QUICK.

About ScottC16

Re: Emails no longer match the preview.

Re: Emails no longer match the preview.

Re: Emails no longer match the preview.

Emails no longer match the preview.