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Hello @MelanieH653 ,
If a contact continuously bounces as other, it simply means their ISP / domain provided a coded response that wasn't recognized as any of the others. It could, potentially, be one of the other bounce types such as non-existent, blocked, etc. You may wish to reach out to that contact to see if they can do some safelisting on their end, or reach out to their domain to see what the issue is. But if a contact continuously bounces as other, then it will likely just need to be removed.
For information on safelisting, see our article on safelisting domains, and the other on safelisting emails.
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