Not much work-related brings me to tears these days, but Constant Contacts new editor has managed to do it. You would think that with all the feedback they've received they would just figure a way to take everything back to what it was before the recent "update", but instead they just continue to respond with infuriating questions to one-off issues, asking us to waste more time explaining these in detail when surely they must have a clear picture by now of how buggy everything is. I, too, think I am going to ask my client if he will be willing to spend the time and money to find a new newsletter platform. If they haven't fixed it by now, I can't imagine they're going to.
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