About JayY04

JayY04 · ‎10-25-2022

Not much work-related brings me to tears these days, but Constant Contacts new editor has managed to do it. You would think that with all the feedback they've received they would just figure a way to take everything back to what it was before the recent "update", but instead they just continue to respond with infuriating questions to one-off issues, asking us to waste more time explaining these in detail when surely they must have a clear picture by now of how buggy everything is. I, too, think I am going to ask my client if he will be willing to spend the time and money to find a new newsletter platform. If they haven't fixed it by now, I can't imagine they're going to.

JayY04 · ‎09-04-2022

I don't know what you all have done with your most recent update, but your product has lost massive functionality and now makes it incredibly hard to create a newsletter that looks how we want it to look. In the past we copied our old format for each new campaign and could easily manipulate it to make it look like we want it to. Now whenever I try to move a block, it changes the color and I am unable to change it back to the color we want. At times I am unable to resize dividers/spacers - I have log out and log back in to get that menu to pop up when I click on the spacer. The button functionality changed too - now we have to enter text separately. I've already spoken with someone about this and was told that they would share my feedback, but now as I attempt to create another campaign and find myself beyond frustrated at my inability to do so, I thought I'd share it again here. Please revert to where you were pre-August 2022!

Re: Why did you fix something that was not broken?

UNDO THE MOST RECENT PLATFORM UPDATE