About CaroleY

TO CONSTANT CONTACT:  I do not expect you to change back to the old contacts page, that is fine, this new way does have it's advantages. However, we MUST be able to see who has previously unsubscribed. I cannot believe you have removed this feature!! You are constantly reminding us to keep our lists current, remove bounces, keep a clean list, etc but yet we cannot see who previoulsy unsubscribed so we can update this on our end in our own databases. How is this better? Please add this feature back -- after we upload a list and go to the activity screen, allow us to see who has previously unsubscribed! THIS IS ONE OF THE MOST IMPORTANT ISSUES YOU SHOULD BE LOOKING TO FIX RIGHT NOW. Thank you. ... View more

You CAN see the errors, you have to go back to the contacts page, look on the left and I believe it says "errors". You can correct them right there on the spot. However, you CANNOT see the contacts who have previously unsubscribed that are on the list you just uploaded. It just tells you the number of people who previously unsubscribed. With the old way, it listed all the previously unsubscribed contacts. This is what you need to bring back. Thanks. ... View more

I completely agree. I posted a comment on this as well (didn't see this one yet). We need this feature back, it is very helpful to know what unsubscribers are STILL on that specific list so we know to remove them from our personal database.   ... View more

After uploading a list with the old contacts page, on the activity screen, it automatically listed all contacts that couldn't be added because they previously unsubscribed. This new contacts feature does not allow this. It only says, for example: "5 contacts were un-subscribed and could not be added to a list." (or whatever the number is after uploading). You cannot view who these unsubscribers are. If they reported as spam, understandable, I know CTCT never showed us this. However, we are able to see all our unsubscribers in the account, so we should be able to see the unsubscribers that were on the list we just uploaded. I'm not sure why you took this feature out, it was very helpful. I know we can receive unsubscribe reports weekly, etc but this helps even more with keeping track of unsubscribers. Please bring this feature back -- where you can see previous unsubscribers from the specific list you are uploading. Thanks. ... View more