I would happen to agree. I need help now and I was hoping to at least send an email with my problem. I have a contact that is suspended, therefore is not and haven't received emails that I have been sending for a while. When I look in the help section, it appears that Constant Contact can only reset it. I wanted to email someone to do so, but I can't locate a place to do so. I have also noticed the constant logging back in. I have probably contacted them not even 1/2 dozen times (they have been very helpful when available) in the past 3 years of my subscription. Hopefully they can increase the customer support time, even if its via an email, even though a chat would be great also. I tend to work on constant contact during before or after my 8-5 normal business hours and on the weekends almost anytime of the day or night, because this is not my fulltime day job. Thank you for addressing our concerns.
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