Thanks for reaching out with your concerns! We appreciate your feedback and will forward it appropriately. While we don't have Customer Support via email we are reachable by phone, online chat, Twitter, Facebook, and here in the Community Monday-Thursday 8 am - 10 pm ET and Friday 8 am - 9 pm ET. We also have limited Customer Support resources available (Saturday and Sunday) for Twitter and the Community. As far as getting logged out, please make sure you are using a web browser supported by Constant Contact. And you can also troubleshoot any connectivity issues that could also be related. We know this can be a source of frustration and want you to have a better experience using our website! Finally, when an email bounces and ultimately ends up as Suspended there are steps to take on your end before we can release it. We call this whitelisting and when it's completed we'll just need you to notify us otherwise it will end up as Suspended again. Please feel free to reach out to a Deliverability Specialist directly if you need further assistance with this.
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