About AnneM10

There are countless unwritten and unexplained rules that the billing staff neglect to tell us when we talk to them. This is unprofessional and an unwarrented abuse of your customers. Nowhere is there a concise, complete explanation of CC's billing rules and policies, especially about account suspensions. We trip over arcane, obscure policies and end up always having to pay more. I'm fed up. I want a document detailing all the policies and rules. If you can't provide one, it makes us suspicious that a lot of the rules are ad hoc and designed to entrap your customers. Shame on you. We would go to another provider if we could. Anne M. Miller (AnneMiller1) ... View more

Users are unable to do standard editing and formatting with the new system, or if so, the support staff doesn't know how to do it. E.g.: indenting lines, indenting paragraphs, justifying, modifying and correcting line spacing issues. Please call me (removed by admin) for further details. Thank you ... View more

I tried adding a pdf doc to Library and attaching it to a newsletter but what appears in the newsletter link is another very old doc I used to have in the library.  I'm mystified. ... View more